Friday, September 13, 2013

Registering Your Powell

The Powell website has several "interactive" features including scheduling repairs and trials, but it also has a portal to the digital version of the Powell database.  This is found in the Q Club section of the site.  You'll find it on the left-hand side of the page under "serial number search."  If you click on "serial number search," it will take you to the online version of the "Powell bible."  Anyone can use this feature, whether you own a Powell or not.  If, for instance, you are thinking of buying a Powell, you can enter the serial number and find the specs.  This can be particularly helpful whether you are looking to buy a new or used Powell flute.  The results of the search would give you a screen that looks like this:

You can look up serial numbers easily on our website.

It is also very important to register your Powell flute online.  If you have recently purchased one -- old or new -- make sure to register on the Q Club page.  Once you are registered, you can create appraisals, which most people need for insurance policies on their instruments.  We had a previous post on how to create appraisals, which you can read at  When you register your flute, the information is transferred to the electronic database at Powell.  This helps us keep accurate records so that you can have the complete history of your flute.  We keep records here at the office, and every Powell owner has a complete file of repair history, appraisals, and any other correspondence with Powell.  Often times, you may want to send in your flute for a C.O.A., but you may not remember when it was last serviced.  If your flute is registered here at Powell, we will have its complete history, so you can contact us, and we will be able to tell you when that last C.O.A. was done.

Unfortunately, instrument theft can occur.  If your flute is registered with us, we can help in the event that it is stolen.  It would be reported as stolen, and it would be much easier to find if it turns up in a shop somewhere or in someone else's hands.  Powell Artist Bonita Boyd had her Powell flute stolen very early in her professional career.  Many years later, a call came through to the Powell office asking for specs on a flute -- which happened to be hers!  It was easily identified in the system, and the inquiry helped in the recovery process. 

Your flute is a cherished investment that you will want to care for and protect, so registering it is critical.  If you are purchasing a pre-owned Powell, please make sure to register it as well.  Often times, a Powell flute may have been owned by multiple people, and if it is properly registered by the owners, we can maintain records of its history.  If you currently own a Powell and haven't registered it with us yet, it's never too late! 

We have records of all registered Powell flutes, many with extraordinary histories...

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